SHIPPING & RETURNS
We offer FREE SHIPPING via USPS on all domestic orders over $50. Orders will be shipped within four business days of receiving payment. Please note that most packages require 3-5 business days of transit time. Shipping costs vary based on location. You will receive an email from Doggy Pro Shop with tracking Information when your order is placed.
We offer international shipping via USPS. With USPS, once packages arrive in the destination country, they are handled by a local carrier in that country. All orders will be shipped out within the same four business days of receiving payment. But the shipping time will depend on the destination country. Please note that any additional required customs fees are the buyers responsibility.
PLEASE NOTE: USPS occasionally experiences some delays due to COVID-19. As orders are placed, the buyer will receive tracking information. We also do our best to inform our buyers if we are notified of delays. We appreciate your patience and understanding during this time!
RETURN & EXCHANGE POLICY
Due to the personalized nature of many of our products, returns may only be made if there is a defect in material or manufacturing. If this occurs, you may return the product withing 15 days of delivery for a refund, replacement, or store credit. All returns must come back in original packaging.